The Protocol wing deals with the following matters:
- Charge of Focal Person, Chief Secretary’s Petition Cell
- Charge of Focal Person, Overseas Pakistanis Commission (OPC)
- Complaints received from President / PM / CM
- Complaints received in Open Katchehries (DC’s / Commissioner)
- Financial assistance cases received from CM Office
- Financial assistance for medical treatment
- Complaint received on Pakistan Citizen Portal
- Panah Gahs in Lahore District
- Afforestation in Lahore District